Frequently Asked Questions
What exactly does the VaultNet Pocket Router do?
It creates an encrypted VPN tunnel between your devices and the internet. When you connect to any public WiFi — hotel, cafe, airport, Airbnb — all traffic is encrypted before it leaves your device. Hackers on the same network cannot read your data.
How does it protect my credit card details?
Credit card theft on public WiFi happens through a man-in-the-middle attack — a hacker intercepts unencrypted data traveling over the network. VaultNet encrypts everything with AES-256 encryption, making it completely unreadable to anyone intercepting it.
How do I set it up?
Under 30 seconds: (1) Plug into any USB power source. (2) Connect your devices to the VaultNet WiFi network. (3) Done. No apps, no accounts, no tech knowledge required.
Will it slow down my internet?
No. It delivers up to 300 Mbps — faster than most hotel and cafe WiFi. You will not notice any slowdown.
How many devices can I connect?
Up to 15 devices simultaneously. Laptop, phone, tablet — all protected at once.
What VPN protocols does it support?
OpenVPN, WireGuard, and Tor — the three most trusted protocols available. WireGuard is fastest; OpenVPN has maximum compatibility; Tor offers maximum anonymity.
Do I need a separate VPN subscription?
It works with NordVPN, ExpressVPN, Surfshark, and most major providers. Many customers use it with their existing subscription or a free plan.
How big is it?
58mm x 58mm x 22mm — smaller than a deck of cards. Weighs 39 grams. Fits in your pocket.
What is your return policy?
30-day money-back guarantee. If you are not satisfied for any reason, contact us within 30 days for a full refund. No questions asked.
How long does shipping take?
Orders ship within 24 hours. Standard (5-7 business days), Express (2-3 business days), or Free Shipping (7-10 business days) available at checkout.
Still have questions?
Contact us — we reply within 24 hours.